UPDATE: In compliance with government directives for the City of Houston to help fight the spread of COVID-19, our support office is currently working remotely and will respond to inquiries as quickly as possible. Many of our products are back-ordered due to the closure of our manufacturing facilities during the last week of March and the beginning of April 2020. Because of this closure, all our orders are experiencing longer than normal processing time.
Our production facilities are starting to manufacture the tiles using all available resources. We have extended our workday to produce faster. Even with the increased processing, we are still experiencing order delays processing courts where line painting is involved. On LTL shipments, some of the carriers are experiencing delays due to the prioritization of PPE and supplies to essential business. The good news is that carriers are fully operational and working at full capacity.
Any relevant updates will be posted on our website as they become available. We appreciate your patience and look forward to fulfilling your orders in the future.